If you take a shop with a bonus for a certain date, the shop needs to be completed on that date. Extensions or Cancellations will result in bonus removal.-All shops are due in by 9am the next day. If they are not submitted the shop will be pulled. If your shop is sent back for being insufficent due to the wrong receipt or a discrepancy with your overall shop the bonus (if applicable) will also be removed.

NEW effective 10/19-Client wants you to make three attempts to reach the target by phone. Hopefully, the target answers the phone, if they do not, you can ask for them by name. If you do not reach them on the third attempt, you should conduct the shop with whoever answers the call.

**These are targeted. Scheduling will provide you the name of the target AND the size apt you are shopping for.

**No children are allowed on these visits
**Client Expectations-Evaluate the service and salesmanship provided by StoneCreek Living apartment on-site
leasing professionals/leasing agents by placing a phone call, visiting the community, and
then tracking any follow up for 72 hours.

**Shop Requirements
Client requires a recorded pre-visit phone call AND an onsite tour. Please open the survey to see the calling module.

**please read the guidelines AND survey once you have been assigned and reach out if you have any questions.

Special Observations
➢ Time and date of phone call, time and date of visit
➢ Greeting received during your on-site visit
➢ Name of On-Site leasing professional
➢ Any information that the leasing leasing professional requested during your visit
➢ Apartment amenities shown
➢ Apartment benefits mentioned by the leasing professional (e.g. landscaping, professional management
company, on-site personnel, maintenance, any guarantees, etc.)
➢ Any incentives offered by the leasing leasing professional in the attempt to close
➢ Any attempts to overcome your objection
➢ Any attempts to follow up with you

Thank You
Nikki
nikki@rlmsquared.com