If you take a shop with a bonus for a certain date, the shop needs to be completed on that date. Extensions or Cancellations will result in bonus removal.-All shops are due in by 9am the next day. If they are not submitted the shop will be pulled. If your shop is sent back for being insufficent due to the wrong receipt or a discrepancy with your overall shop the bonus (if applicable) will also be removed.

New Client-In Person Apt Tours-These are Targeted-please read the guidelines carefully on how to do this!

Client
Expectations
To evaluate customer service, sales ability and closing skills of a leasing agent by
calling the community, visiting the community, and tracking any responses received
through phone, text, or email for 2 days

Other Information
You will need to supply your real name, email address, and phone number, and
bring your government ID with you to take a tour of the apartment. Allow 45 minutes
to an hour to complete the in-person portion of your shop.
Make sure to dress appropriately for visiting the community you are assigned, and
have a backstory in mind that would allow for a rental budget that suits the community
rental pricing.

Shop
Requirements
You must provide a unique email address and have the ability to take screenshots of
web inquiries, voicemails, texts, emails, etc. This may require multiple days to
complete the full interaction, as you will be tracking follow-up for 2 business days after
your visit. You must be able to take and save clear screenshots and track all relevant
communication.

The phone call will be recorded through our calling system.
There will be an in person tour.
There will be a follow up period
Uploads are required

**once you finish the phone call please submit that information and save for later (the visit).
**once you finish the visit please submit that information and save for the follow up. If you don't submit the visit we can't tell if you did the visit.

Thank You
Nikki
nikki@rlmsquared.com